Software Developer
I am currently a Support Agent at MindTouch, Inc. I love solving problems for our users and providing technical support ranging from HTML, CSS, JavaScript, DekiScript, SSL and DNS setup, SSO Integegration, SalesForce Integration, ZenDesk Integration, and other CRM integrations
HTML, CSS, JavaScript, AngularJS, ReactJS, Bootstrap
REST APIs, ExpressJS, NodeJS, ExpressJS, SQL, MongoDB
Git, SVN, TFS, DNS, SSL, SSO, KCS, SalesForce, Knowledge Management
UX, UI, Customer Service, Technical Support, Project Management
- Apha Phi Omega
- Chemistry Club
- Vietnamese Student Union
Programming language bootcamp covering HTML, CSS, JavaScript, Bootstrap, Angular Material, AngularJS, C#, React, NodeJS, ExpressJS, SQL, MongoDB, UI, UX
Provide technical support to MindTouch users with issues using product features and templates. Troubleshoot HTML CSS JavaScript SSO Template Informational Architecture and User Management
Provide technical support to Madcap Flare users, including HTML, CSS, Source Control, Templates, Branding, and hosting
